Business Communication: Putting Theory into Practice

Please note that an updated version of this title will be available from 9 January 2025.

Effective communication is a critical business skill at every level. Business Communication: Putting Theory into Practice is a practical guide to communicating in the business context – from writing letters and administrative reports, to making yourself understood in meetings, to using digital tools. It begins with the theoretical approaches to communication and then turns to a detailed examination of different practical forms of workplace communication, with special focus on writing business letters, emails and administrative reports. Finally, the vital skills of drafting a successful CV and mastering a job interview are discussed, along with tools and techniques for navigating uniquely challenging workplace conversations.

This makes Business Communication: Putting Theory into Practice a valuable resource for navigating all forms of communication in workplace contexts.