Business Communication: Putting Theory into Practice

Effective communication is a critical business skill at every level. Business Communication: Putting Theory into Practice is a practical guide to communicating in the business context – from writing letters and administrative reports, to making yourself understood in meetings, to using digital tools. It begins with the theoretical approaches to communication and then turns to a detailed examination of different practical forms of workplace communication, with special focus on writing business letters, emails and administrative reports. Finally, the vital skills of drafting a successful CV and mastering a job interview are discussed, along with tools and techniques for navigating uniquely challenging workplace conversations. This makes Business Communication: Putting Theory into Practice a valuable resource for navigating all forms of communication in workplace contexts.

Please note we’re in the process of updating the covers of our titles, so the cover you see online will be different from the one on your copy. All the content is the same, only the cover design differs. Please bear with us while we phase out the old cover designs!